General Troubleshooting

If you continue to experience buffering or freezing, it may be your internet connection. You will need to have a connection speed of at least 2 Mbps to stream video. 

Click here to test your internet provider's connection speed. Since bandwidth continually fluctuates (especially with a wireless connection), we suggest performing two or more tests. If your speeds do not meet this minimum requirement, you may want to contact your Internet provider.


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