If you are being charged and do not know the email address associated with your NFHS Network subscription, please provide the statement descriptor to our customer service team so we can best assist you.
For charges directly billed by the NFHS Network, your statement line should include a 10 character code followed by a U (example: ABC123DEF4U).
Example of an NFHSNetwork.com charge:
NOTE: Some banks/credit card providers do not provide the full code. If that is the case, please provide the entire description line (copy paste or screenshot) to our team, as a partial code may allow us to help locate the account as well.
3rd party subscriptions
If you did not purchase your subscription on the NFHSNetwork.com website, and instead purchased your subscription from another platform, please visit the following articles for further assistance:
- Roku-billed Subscription
- Apple-billed Subscription
- Google-billed Subscription
- Amazon-billed subscription
- Third party purchase access troubleshooting
If you know your login information and are trying to cancel your NFHS Network subscription, please consider the following article: How do I cancel my NFHS Network subscription?